Shipping Information
NOTICE:
South Island
Due to weather conditions all ferries operating through the Cook Strait have been cancelled overnight and are not expected to be back in service until this afternoon weather permitting.
This will impact all inter-island freight for the rest of the week as we deal with the delays, backlogs and lack of equipment as a result of these disruptions.
Please expect at least 24 hours delays on all inter-island freight for the rest of this week.
Looking the other direction the Main South Rail Line has been closed south of Christchurch due to trees on the tracks which as held up all Dunedin and Invercargill rail units.
This will have ongoing impacts on capacity into those regions.
Please also expect possible delays of up to 24 ours into those regions as well.
Thank you for you patience and understanding while we work through these delays.
New Zealand addresses only
Shipping is limited to New Zealand addresses. As we are dealing with plant material, Biosecurity rules mean we cannot send products overseas.
Shipping cost
FREE SHIPPING on all orders over $90.
Dispatch
We endeavour to dispatch orders received before midday, on any business day that day. This may not happen for a variety of reasons and you should allow up to 2-3 business days for orders to be dispatched. Rural addresses may take longer, up to 5 working days. If there are significant delays, we will let you know.
Delivery
Any delivery times noted on our site and your order confirmation are the indicative timings advised by CourierPost or Post Haste couriers. Orders are packed and dispatched in Rolleston. We cannot be held responsible for deliveries not made during this timeframe. Delivery times will be impacted by statutory holidays in New Zealand and rural delivery addresses.
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